There is no additional cost to customers when using Truemed through a participating merchant such as Toniiq.

Qualified customers may use HSA/FSA funds on eligible Toniiq purchases through Truemed. Eligibility depends on your individual circumstances and is determined through a clinical intake form reviewed by an independent licensed practitioner.

Yes. If qualified, you may pay using a regular credit or debit card. Truemed will provide documentation and instructions for submitting the purchase to your HSA/FSA administrator for reimbursement.

Yes. Pay for your subscription with a regular credit or debit card, then use the Truemed assessment link provided on the confirmation page or in your receipt email. Complete the assessment on the same day as your purchase. If qualified, follow Truemed’s instructions to request reimbursement.

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).

Generally it takes 24-48 hours. In some cases, Truemed’s
provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help. 

Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are tax-advantaged accounts that may be used for eligible healthcare expenses. If you’re unsure whether you have one, contact your employer, insurance company, or account administrator.

The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.

You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year, and unused money may not roll over into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!