Returns and Refund Policy

We want you to be able to test our products, risk free! That's why we offer a 60 day money-back guarantee for each individual product you order after at least two weeks of use from the time of shipment.

Instead of returning your Toniiq product back to us, please feel free to pass it on to a family member or friend. We'd rather someone else enjoy it than create more CO2 emissions.

To prevent misuse of our money-back guarantee, we limit the use of this guarantee to the first-time purchase of that item. If you ordered multiple of the same product, the money-back guarantee will cover a refund of one of those items, you may receive store credit for the remaining items.

NOTE: Wholesale and resale orders are not covered by this policy. For wholesale order return inquiries, please email

To initiate your refund, please email with your Order ID and specific products.

Toniiq Customer Care

For any inquires, please use the contact form or email

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